Return Policy
At stampshubus.com, we are committed to ensuring your satisfaction with our USPS stamps. If you encounter any issues with your order, we have a straightforward return policy to address your concerns. Please read the following details carefully:
Contacting Customer Service:
If you need to initiate a return, please contact our Customer Service Department within 30 days of the order date. You can reach us by emailing hello@stampshubus.com. When reaching out, make sure to include your order number in the email for a swift and efficient resolution.
Returns Procedure:
Email Notification: Initiate the return process by sending an email to hello@stampshubus.com, specifying your order number.
Customer Service Assistance: Our dedicated Customer Service team will guide you through the return process, providing any necessary instructions and addressing your concerns promptly.
Quality Assurance and Defective Products:
At stampshubus.com, we pride ourselves on maintaining stringent control systems to deliver quality USPS stamps. In the rare event that we make an error on your order or if you receive a defective stamp, we are committed to making it right. In such cases, we will replace the product free of charge.
Conditions for Return:
Timely Request: Returns must be requested within 30 days of the order date.
Unused and Unaltered: Returned stamps must be unused and in their original condition.
Include Order Number: Make sure to include your order number when contacting Customer Service for a return.
Refund or Replacement:
Depending on the nature of the issue, we offer either a refund or a replacement for the returned USPS stamps. Our aim is to ensure your satisfaction and address any concerns you may have with our products.
Customer Satisfaction Guaranteed:
At stampshubus.com, we are dedicated to providing you with quality USPS stamps and excellent customer service. If you have any questions or concerns regarding your order, do not hesitate to reach out to our Customer Service team. We appreciate your trust in stampshubus.com for your stamps needs.
Thank you for choosing stampshubus.com, where customer satisfaction is our priority.
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Phone: +1 5594729287
Email: hello@stampshubus.com
Address: P.O. BOX 176 LYNBROOK NY 11563 US
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