HELP CENTER
General Questions
A: We legally acquire our postage stamps from businesses and the general public; from leftover business mailings and company liquidations, to wedding invitations and stamp collections. Our process, product acquisition, and transactions are legally backed by our all-star legal team. All transactions are in compliance with the laws of the United States of America.
A: Yes. They are authentic USPS issued postage. All of our postage undergoes a series of tests for authenticity, and is money-back guaranteed to our customers. All fraudulent and counterfeit items we receive are reported to the United States Postal Inspectors Office. We have aided law enforcement in several fraudulent and counterfeit postage cases over the past years, and have direct access to an inspector agent representative specializing in such cases.
A: Yes. There are no laws or regulations prohibiting the buying and selling of second-hand postage for less than face value. Just ask a stamp collector.
A: All of our postage is in complete sheets, books, or rolls. Unless otherwise stated, they are unfolded and in post-office-fresh new condition, ready for resale.
A: No. We can sell our postage to anyone as long as their purpose is to use the postage to mail items.
Ordering
A: Yes, these are Forever Stamps so they will always be equal to the value of one ounce, first-class letter in the U.S. The stamps can be used to mail a letter, or towards the total postage cost of any US-PS shipment, or can be saved as a collectible.
A: Yes. We accept returned items within 14 days from when they were confirmed delivered. We will provide a refund in full for all items that are returned in the original condition in which they were received. Please read our Terms & Conditions for more information about returns.
A: No. The sales tax law states “Gross receipts from the sale of U.S. Postal Service stamps sold for the purpose of postage are not subject to tax.”
A: No. Our margins are small and we set our pricing at our lowest prices.
A: Once you place your order we will hold your items for up to 10 days to allow you time to make your payment. If no payment is received within that time, you will be notified and the items will be relisted in our store. If your payment arrives after we’ve relisted your items and they are no longer available for sale, we will return the payment back to you.
Shipping
A: Delivery time frames represent the amount of time it takes for the product you’ve ordered to be delivered after the item ships. Please note that this time frame comprises of business days, not weekends and holidays. If an item has a delivery time frame of 3-5 days, that means you will receive the item 3-5 business days after the item(s) ship.Generally, orders placed after 2pm on a Friday cannot be processed until Monday.
A: Domestic shipping is always free. All items are sent via US-PS Priority Mail with tracking and signature confirmation. We will send you an email to let you know when your items have shipped, and we will provide you with a tracking number.
